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(616) 772-6212
Regular Hours
M-F: 8am-4pm
Office Hours
(616) 772-2001
After Hours Emergency

Report a Problem

If you are experiencing an emergency call 9-1-1

Call the Main Office

8:00 a.m. - 4:00 p.m. Monday - Friday

Call the Power Plant

All other times

Submit a Report

Electronically report a problem by using our online portal

Enter the account number or the phone number and house number of the location where the problem exists.

Contact Us

If the account number or phone number on the account is unknown please call us or use the following form